Elements and Performance Criteria
- Analyse a change
- Identify changes which have occurred
- Select a change or group of related changes to analyse
- Determine the initiation of the selected change
- Identify relevant metrics and predicted values for these metrics
- Gather data for these metrics prior to the change
- Gather data and information on the implementation of the change
- Gather data for these metrics after the change
- Survey all key metrics and identify any where variations may correlate with the change being analysed
- Discuss results of change with key stakeholders and identify other possible (qualitative or quantitative) results of the change
- Analyse this data to determine the results of the change